Shipping Policy

Last updated: {{03-01-2026}}

At ActiveCart (https://www.activecart.store/), we operate on a dropshipping model. All products are sourced and shipped through our fulfillment partner Roposo Clout and their associated suppliers.

Shipping Locations We currently ship across India.

Delivery availability depends on the supplier and courier service assigned by Roposo Clout.

Processing Time Order processing usually takes 1–3 business days after successful payment.

Processing time may vary based on product availability and supplier confirmation.

Shipping Time Estimated delivery time: 5–12 business days

Delivery timelines are indicative and may vary due to:

Courier delays

Weather conditions

Regional or logistical constraints

High-demand periods or festivals

Shipping Charges Shipping charges (if applicable) are clearly mentioned at checkout.

Any promotional free shipping offers will be displayed on the product or checkout page.

Order Tracking Once your order is shipped, tracking details will be shared via email or SMS (if provided).

Tracking updates depend on the courier service used by the supplier.

Delayed or Undelivered Orders If your order is delayed beyond the estimated delivery timeline, please contact us at activecartstore12@gmail.com. We will coordinate with Roposo Clout and the supplier to provide an update.

Incorrect Address Customers are responsible for providing accurate shipping details.

Orders with incorrect or incomplete addresses may result in delays, return to origin, or cancellation.

In such cases, refunds (if any) will be processed strictly as per Roposo Clout supplier policies.

Damaged Packages If you receive a damaged package:

Record an unboxing video clearly showing the issue

ActiveCart acts as a facilitator between customers and suppliers. All shipping, delivery, and logistics policies are governed by Roposo Clout and its logistics partners.